Our Safety and Sterilization Protocol

Our most important priorities are the health, safety and security of our valued guests, employees and business partner. Covid-19 has affected the way we live, work, and interact, therefore we are adapting our daily operations to fit within the new norm. In an ongoing effort, we have reviewed and refined existing health and safety process to newer and stringent standards, to ensure your safety and peace of mind from the moment you check-in to check-out.

Implement Social Distancing measures throughout the Hotel

Enhance Air Circulation Process to improve Air Quality

Increase the frequency of cleaning and sterilizing especially the high-touch items

Install at least 70% alcohol-based hand sanitizers at the entrance and public areas

Issue sterilized key cards upon check-in

Provide Hand-Sanitizers in Guest Rooms

Sterilize high touch items in guest rooms such as, light swithces, telephone, tv remote, a/c remote, etc.

Issue Personal Protection Equipment for our hotel team members.

Install Protective Screens at the Front Desk Reception.

  1. Physical distancing (Implement Social Distancing measures throughout the Hotel)
  2. Air Circulation (Enhance Air Circulation Process to improve Air Quality)
  3. Increase Cleaning and disinfecting ( Increase the frequency of cleaning and sterilizing especially the high-touch items)
  4. Sanitizing stations (Install at least 70% alcohol-based hand sanitizers at the entrance and public areas)
  5. Disinfect key cards (Issue sterilized key cards upon check-in)
  6. Hand Sanitizers (Provide Hand-Sanitizers in Guest Rooms)
  7. High-touch Items in room Disinfect( Sterilize high touch items in guest rooms such as, light swithces, telephone, tv remote, a/c remote, etc.)
  8. PPE for Team Members (Issue Personal Protection Equipment for our hotel team members.)
  9. Protective Barriers (Install Protective Screens at the Front Desk Reception.)

Guest Room

Guest Room high-touch items are thoroughly cleaned daily and disinfected after each check-out. Included as a minimum:

AC Controller

Chair’s Armrest

Coffee Machine

Door Handles

Furniture Handles

Lamps and all light switches

Tv Remotes

Room Accessories (Kettles, hairdryer)

Switches

Table Tops

Safe

Basin Sink and Taps

Toilet Seat, Flush, Splash Wall, Toilet Brush

Shower Control Taps

Showerheads

AC Controller

Chair’s Armrest

Coffee Machine

Door Handles

Furniture Handles

Lamps and all light switches

Tv Remotes

Room Accessories (Kettles, hairdryer)

Switches

Table Tops

Safe

Basin Sink and Taps

Toilet Seat, Flush, Splash Wall, Toilet Brush

Shower Control Taps

Showerheads

Reception, Lobby & Public Places

Reception, Lobby, & Restaurant High touch items are disinfected every 4 hours. The reception counter and EDC machines are disinfected after every guest. And all Room keycards are disinfected before being handed to the guest. The following are included as a minimum:

Guest Armchairs

Handrails

Door Handles

Lift Buttons

EDC machines

Pens

Telephone

Room Key Card

Tables

Trashbins

Guest Armchairs

Handrails

Door Handles

Lift Buttons

EDC machines

Pens

Telephone

Room Key Card

Tables

Trashbins